Business
Customertimes’ business isn’t just about services and profits — it’s about creating value that matters. This section shows how our work, people, and ambitions define who we are and how we use business as a force for good.
Business
Customertimes’ business isn’t just about services and profits — it’s about creating value that matters. This section shows how our work, people, and ambitions define who we are and how we use business as
a force for good.
Business
Customertimes’ business isn’t just about services and profits — it’s about creating value that matters. This section shows how our work, people, and ambitions define who we are and how we use business as
a force for good.
WHAT SPARKS US
Customer-Centric Approach
Responsible
Use of AI
Delivering
Business Value
Lasting Relationships
Trusted Partnerships
Delivering
Business Value
WHAT SPARKS US
Lasting Relationships
Customer-Centric Approach
Delivering
Business Value
Responsible
Use of AI
Trusted Partnerships
Customer-Centric Approach
Lasting Relationships
Staying customer centric
Staying customer centric
Our customer-centric approach means working closely with clients to understand their challenges and co-create solutions that deliver real business value. Our customers inspire us to keep learning, growing, and refining our expertise — so we can be not just a service provider, but a trusted partner. To ensure we stay aligned with their needs, we regularly measure satisfaction and ask one simple question: would you recommend us?
Our customer-centric approach means working closely with clients to understand their challenges and co-create solutions that deliver real business value. Our customers inspire us to keep learning, growing, and refining our expertise — so we can be not just a service provider, but a trusted partner. To ensure we stay aligned with their needs, we regularly measure satisfaction and ask one simple question: would you recommend us?
We’re working with a great team — they’re not only doing everything we ask as true partners, but they’re genuinely excited about it. They bring a lot of enthusiasm and really want to see the project go live and take shape. That shared goal makes us a strong team and great partners.
Our partnership with Customertimes over the past seven years has been excellent. One of the greatest strengths I see in Customertimes is how close they are to their customers — they’re always open to listening and respond very quickly to any requests or issues we need to address together.
I think CT is a very innovative company, always thinking one step ahead and looking for creative solutions. It’s been a great collaboration, and I’m really looking forward to continuing it.
We’re working with a great team — they’re not only doing everything we ask as true partners, but they’re genuinely excited about it. They bring a lot of enthusiasm and really want to see the project go live and take shape. That shared goal makes us a strong team and great partners.
Our partnership with Customertimes over the past seven years has been excellent. One of the greatest strengths I see in Customertimes is how close they are to their customers — they’re always open to listening and respond very quickly to any requests or issues we need to address together.
I think CT is a very innovative company, always thinking one step ahead and looking for creative solutions. It’s been a great collaboration, and I’m really looking forward to continuing it.
Purpose-driven business projects
Purpose-driven business projects
Among the various projects where we serve as technology experts and support our customers, some are dedicated to helping people in the fullest sense of the word.
Among the various projects where we serve as technology experts and support our customers, some are dedicated to helping people in the fullest sense of the word.
Virginia Mental Health Access Program
This project makes it easier for children in underserved communities to get mental health care. It helps doctors provide quick and coordinated support to kids and families. It also supports stronger community well-being through technology.
Virginia Mental Health Access Program
This project makes it easier for children in underserved communities to get mental health care. It helps doctors provide quick and coordinated support to kids and families. It also supports stronger community well-being through technology.
MDVIP
Customertimes partnered with MDVIP to improve access to healthcare for their members. These improvements support better health outcomes, reduce barriers to care, and help the community access healthcare services more effectively.
MDVIP
Customertimes partnered with MDVIP to improve access to healthcare for their members. These improvements support better health outcomes, reduce barriers to care, and help the community access healthcare services more effectively.
Patient Support Programs (NDA)
The project creates digital programs that help patients with chronic and rare diseases get the care they need. It provides access to essential therapies, personalized guidance, and financial support.
Patient Support Programs (NDA)
The project creates digital programs that help patients with chronic and rare diseases get the care they need. It provides access to essential therapies, personalized guidance, and financial support.
Non-profit organizations
This year, we began supporting nonprofits in financial education, community development, and social justice — helping them make a real impact in the communities they serve.
Non-profit organizations
This year, we began supporting nonprofits in financial education, community development, and social justice — helping them make a real impact in the communities they serve.
The power of collaboration
The power of collaboration
We believe great things happen when people come together. That’s why we both join and host industry events to share ideas, explore trends, and strengthen partnerships. In 2025, Customertimes participated in 24 third-party events and hosted 52 events, the following were particularly important for our business and the industry:
Milwaukee Innovation Day
SPM event series (Washington, Chicago, Montreal, Toronto, New York, Atlanta, San Francisco)
Databricks Data&AI Summit
Dreamforce
Paris Innovation Club: CPG Edition
Consumer Health Day Paris
6th Annual Paris Innovation Day
Microsoft Ignite
We believe great things happen when people come together. That’s why we both join and host industry events to share ideas, explore trends, and strengthen partnerships. In 2025, Customertimes participated in 24 third-party events and hosted 52 events, the following were particularly important for our business and the industry:
Milwaukee Innovation Day
SPM event series (Washington, Chicago, Montreal, Toronto, New York, Atlanta, San Francisco)
Databricks Data&AI Summit
Dreamforce
Paris Innovation Club: CPG Edition
Consumer Health Day Paris
6th Annual Paris Innovation Day
Microsoft Ignite
Recognition
Professional awards validate our commitment and drive. They inspire us to continuously improve, innovate, and deliver top-quality solutions and services.
Customertimes has been awarded a platinum medal by CyberVadis, a platform that helps organizations assess and monitor their cybersecurity posture and performance through independent online assessments. It provides a comprehensive, data-driven evaluation of a company's cybersecurity maturity.
Customertimes has been officially rated by EcoVadis. This recognition reflects our efforts in key areas such as environmental impact, ethics, labor & human rights, sustainable procurement. We demonstrated good performance across all categories, with our efforts in Ethics and Environment being highlighted the most.
SnapLogic named Customertimes an Emerging Partner of the Year. This recognition reflects how our teams are already driving faster, smarter integrations with SnapLogic’s AI‑powered platform.
Customertimes was recognized in Everest Group’s 2025 Life Sciences PEAK Matrix® as one of the partners shaping the future of enterprise platforms.
Recognition
Professional awards validate our commitment and drive. They inspire us to continuously improve, innovate, and deliver top-quality solutions and services.
Customertimes has been awarded a platinum medal by CyberVadis, a platform that helps organizations assess and monitor their cybersecurity posture and performance through independent online assessments. It provides a comprehensive, data-driven evaluation of a company's cybersecurity maturity.
Customertimes has been officially rated by EcoVadis. This recognition reflects our efforts in key areas such as environmental impact, ethics, labor & human rights, sustainable procurement. We demonstrated good performance across all categories, with our efforts in Ethics and Environment being highlighted the most.
SnapLogic named Customertimes an Emerging Partner of the Year. This recognition reflects how our teams are already driving faster, smarter integrations with SnapLogic’s AI‑powered platform.
Customertimes was recognized in Everest Group’s 2025 Life Sciences PEAK Matrix® as one of the partners shaping the future of enterprise platforms.
Anton Miliaiev
Chief Delivery Officer
"Over the past year, Customertimes has put exploring AI capabilities at the heart of how we work. We are testing AI across diverse challenges, learning from each step, and nurturing innovation that can serve all — our clients, employees, and society. We see this as our responsibility and our privilege — to use AI not only for progress but for the greater good."
See how Customertimes supports positive changes with:
© Customertimes 2024.
All rights reserved.
© Customertimes 2024.
All rights reserved.
Anton Miliaiev
Chief Delivery Officer
"Over the past year, Customertimes has put exploring AI capabilities at the heart of how we work. We are testing AI across diverse challenges, learning from each step, and nurturing innovation that can serve all — our clients, employees, and society. We see this as our responsibility and our privilege — to use AI not only for progress but for the greater good."
See how Customertimes supports positive changes with:
© Customertimes 2025. All rights reserved.